14-day full refund
New Gastronome and Alchemist subscribers can request a full refund within 14 days of first charge for any reason. Email refunds@foodgeist.app with your Stripe receipt; refunds process within 3 business days.
Annual plans
Annual subscriptions can be refunded pro-rated within the first 30 days. After 30 days, annual plans are non-refundable but you retain full access until the renewal date.
Cancellation
You can cancel any subscription at any time from your profile — access continues until the end of the paid period, then reverts to Apprentice (free tier). No cancellation fee.
Pause option
Instead of cancelling, Gastronome and Alchemist subscribers can pause billing for up to 3 months — ideal for seasonal kitchens. Resume anytime from the profile page.
Referral credits
Referral credits ($15 Stripe balance per paying referee, after 30 days of their subscription) are refundable only in the form of account balance — they cannot be withdrawn as cash, per Stripe’s terms. If the referred subscription is refunded within 14 days, the credit is automatically clawed back.
Chargebacks
Please email us before filing a chargeback. We prefer to resolve issues directly and can usually refund faster than your bank can.
Contact
Questions about a specific charge: refunds@foodgeist.app. Usually same-day reply.